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Privacy Policy

This Privacy Policy explains how Cyla Research CIC ("Cyla Research", "we", "us") collects, uses and protects your personal data. We are the data controller for the personal data described below, and we handle it in accordance with the UK GDPR and the Data Protection Act 2018.

Company: Cyla Research CIC, company number 17305566, registered in England and Wales.

Contact: hello@cylaresearch.com

ICO registration: in progress (number to be added once registered).

What we collect

  • Newsletter and account data: your email address, and your name if you provide it, when you subscribe to our newsletter or create an account.
  • "Tell us your story" submissions: anything you choose to send us, including your name, contact details and message.
  • Correspondence: information you provide when you contact us.
  • Technical and usage data: basic analytics about how visitors use our website.
  • To send you our newsletter and updates, based on your consent, which you can withdraw at any time.
  • To respond to your messages, story submissions and complaints, based on our legitimate interests in operating as a news organisation.
  • To operate, secure and improve our website, based on our legitimate interests.
  • To comply with our legal obligations.

We do not sell your personal data.

Who processes your data

We use trusted providers to run our service, including Ghost, our website and newsletter platform. Some providers may process data outside the UK; where they do, we take steps to ensure your data remains protected.

How long we keep it

We keep newsletter and account data for as long as you remain subscribed or hold an account, and for a reasonable period afterwards. We keep correspondence and complaints records for as long as necessary.

Your rights

You have the right to access your personal data, to have it corrected or erased, to restrict or object to its processing, and to data portability. You can unsubscribe from our newsletter at any time using the link in each email. To exercise any of your rights, email hello@cylaresearch.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The current version is always available on our website.

Last updated: 30 June 2026.